123jili Privacy Policy – How We Handle Your Personal Data

When you create a 123jili account, we collect the personal details you provide during the registration process, including your full name, date of birth, email address, and mobile number. We also collect a username and password that you choose, which are used to secure access to your account. Date ofbirth is collected to verify that you meet the minimum age requirement of 21 years for online gaming in the Philippines. This registration information is required to open your account and cannot be omitted. All data you submit at registration is stored securely and is never sold to third parties.

When you make a deposit or request a withdrawal, 123jili processes transaction-related information such as the payment method used, transaction reference numbers, amounts, and timestamps. We do not store full card numbers or complete bank account credentials on our servers — payment processing is handled through secure, locally compliant payment channels available in the Philippines. Transaction records are retained for the period required by applicable Philippine regulations and our internal audit obligations. This data is used solely to process your payments, resolve disputes, and comply with anti-money laundering requirements. If you have a question about a specific transaction, contact our support team at [email protected] with your account details and the relevant reference number.

123jili automatically records data about your activity on the platform, including the games you play, session durations, bet amounts, and game outcomes. This activity data helps us maintain accurate account histories, resolve any game-related disputes, and ensure the integrity of all sessions across live casino, bingo, and fish game titles. We also use aggregated, anonymised activity data to improve platform performance and to identify any unusual patterns that may indicate problem gambling or fraudulent behaviour. Your individual activity data is never shared with other players and is only accessible to authorised 123jili staff for the purposes described in this policy. You may request a summary of your activity history by contacting [email protected] at any time.

When you access 123jili through a browser or mobile device, our servers automatically receive certain technical information, including your IP address, device type, operating system, browser version, and the pages you visit within the platform. This technical data is used to optimise the mobile experience for players in the Philippines, to detect and prevent unauthorised access, and to diagnose technical issues that may affect platform performance. We do not use this information to build individual advertising profiles or to share it with third-party marketing networks. IP address data may be used to verify that you are accessing the platform from a permitted location in accordance with our licensing conditions. Technical logs are retained for a limited period and are then securely deleted in line with our data retention schedule.

123jili does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and customer support tools — but only to the extent necessary for those specific functions and under strict confidentiality agreements. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in accordance with applicable Philippine data protection laws.

123jili uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security reviews and apply updates promptly to address any identified vulnerabilities. Despite these measures, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 123jili account and to keep your login credentials confidential. If you believe your account has been compromised, notify us immediately at [email protected] so we can take prompt action to protect your data.

As a registered player in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data in circumstances where we no longer have a lawful basis to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, send a written request to [email protected] with your account details and a clear description of your request. We will respond within a reasonable timeframe in accordance with the requirements of the Philippine Data Privacy Act of 2012. Please note that some requests may be subject to limitations where retention is required by law or for legitimate platform operations.

123jili may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will post the updated policy on this page with a revised effective date, and we may notify registered players by email or through an in-platform notice. Your continued use of the 123jili platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you have any concerns about a specific change, contact us at [email protected] before continuing to use the platform.